FAQ's

Find Answers to Your Questions

1. What is the estimated delivery time for my order?

6. What is your return policy?

Delivery times vary based on your location and the shipping method selected. For UK deliveries, expect 3-5 business days for standard shipping. European orders typically arrive in 5-10 business days, and international orders take 7-14 business days. Express options are available for faster delivery.

We offer returns on physical products within 30 days of receipt. Please ensure the items are in their original condition. For more details, visit our Returns Policy page.

2. How are shipping costs calculated?

7. Can I buy the audiobooks separately?

Shipping costs are based on the weight of the products and the destination. Prices are calculated at checkout to provide you with the most accurate rate possible.

Yes, audiobooks can be purchased separately. Visit our Audiobooks page for more information on available titles and purchasing options.

3. Can I track my order?

8. Do you offer any discounts for bulk purchases?

Yes! Once your order has been shipped, you'll receive a confirmation email with a tracking number, which you can use to monitor your package's progress.

Yes, we offer discounts for bulk purchases. Please contact our sales team for more information.

4. Do you ship internationally?

9. How do I use the interactive spelling books?

Absolutely, we ship worldwide! International shipping times and costs vary based on location and weight, with customs and duties potentially applying at the destination.

Our interactive spelling books can be used independently or with a helper. For solo use, we recommend purchasing the accompanying audiobook for an enhanced learning experience.

5. How can I contact customer support?

10. What age groups are your products suitable for?

You can reach out to us via our Contact Us page or email us directly at info@tcecpublishing.com . We're here to help with any questions or issues you may have.

We offer a diverse range of products for children, young adults, and parents. Each product page provides details on the appropriate age group and intended audience.

FAQ's

Find Answers to Your Questions

1. What is the estimated delivery time for my order?

2. How are shipping costs calculated?

1. What is the estimated delivery time for my order?

Shipping costs are based on the weight of the products and the destination. Prices are calculated at checkout to provide you with the most accurate rate possible.

3. Can I track my order?

1. What is the estimated delivery time for my order?

Yes! Once your order has been shipped, you'll receive a confirmation email with a tracking number, which you can use to monitor your package's progress.

4. Do you ship internationally?

1. What is the estimated delivery time for my order?

Absolutely, we ship worldwide! International shipping times and costs vary based on location and weight, with customs and duties potentially applying at the destination.

5. How can I contact customer support?

You can reach out to us via our Contact Us page or email us directly at info@tcecpublishing.com . We're here to help with any questions or issues you may have.